LAST UPDATED 31 JULY 2026
WHAT WE COLLECT
When you use checkout or contact KROME-01, information may include your name, phone number, email, region, city or town, landmark, GhanaPost GPS address, delivery notes, product selection and message content.
Basic technical information may also be processed to keep the storefront secure, reliable and compatible with your device.
WHY WE USE IT
Information is used to prepare and fulfil orders, arrange delivery, provide support, prevent misuse, maintain the storefront and meet legal obligations. Marketing messages require an appropriate choice or permission and can be stopped.
WHO MAY RECEIVE IT
Relevant details may be shared only as needed with providers that support hosting, communications, delivery, security and payment. The payment provider processes payment information under its own privacy terms when payment is enabled.
Order, fulfilment and contact-query records may be stored in a restricted Google Sheet. A contact notice may be sent to KROME-01's private Discord operations channel after a query is safely recorded. After payment is confirmed and the confirmation page is visited, a paid-order notice may also be sent there. These services receive only the details needed to respond, process and fulfil the request.
KROME-01 does not sell customer personal information.
COOKIES AND STORAGE
Essential browser storage remembers your cookie choice and supports storefront functions. Optional measurement remains off unless you choose to allow it. No advertising tracker is currently required to browse the storefront.
You can reopen Cookie Settings from the footer of any information page and change your choice.
RETENTION AND SECURITY
Information should be kept only for as long as needed for the stated purpose, transaction records, dispute handling and legal duties. Reasonable technical and organisational safeguards are used to reduce unauthorised access, loss or misuse.
YOUR CHOICES
Subject to applicable law, you may ask for access to personal data, correction of inaccurate data, deletion where appropriate, or an end to direct marketing. Submit a request through the Contact page with enough detail to verify and locate the relevant information.
QUESTIONS AND COMPLAINTS
Privacy questions can be submitted through the Contact page. You may also have the right to raise a concern with Ghana's Data Protection Commission.